How to Change Email in TiviMate — Account Guide 2026

How you change email in TiviMate depends on which account you mean. Your TiviMate Premium login is a TiviMate account created in the TiviMate Companion app on an Android phone, so start there: sign in, open the account section and update the email if the option is offered, or contact the developer through the support address on its Google Play listing. Google Play receipts follow the Google account that paid, and your IPTV login has no email at all.

Understanding TiviMate Accounts

Most confusion comes from the fact that three different accounts are involved when you use TiviMate with an IPTV service:

1. TiviMate account: the username or email and password you created in TiviMate Companion. This is what you type on the TV to activate Premium, and one account covers up to five devices.
2. Google account: the account signed in to Google Play on the phone that paid for Premium. It receives the receipts and controls renewals and cancellations.
3. IPTV subscription: your account with the provider that supplies the channels. It uses a Server URL, Username and Password, not an email login.

The free version of TiviMate has no account at all. If you never bought Premium, there is no TiviMate email to change; you only manage your playlist details.

How to Change the Email on Your TiviMate Premium Account

1. On the Android phone or tablet you used to buy Premium, open TiviMate Companion.
2. Sign in with your current TiviMate login.
3. Open the account or profile section and look for an option to edit the email or username.
4. If the option is there, enter the new address and confirm it. If it is not offered in your version of the app, contact the TiviMate developer using the support email shown on the Companion app's Google Play listing, from the email address currently on the account.
5. Once the change is made, sign in again on each TV: open TiviMate → Settings → the Premium or account section.

Do not create a second TiviMate account with the new email to get around the problem. Premium is attached to the account that paid for it, so a fresh account starts without Premium. Our TiviMate Companion explainer covers how the account and device list work.

How to Change the Google Account Used for Billing

The Google account that bought Premium keeps the subscription. Changing the email on that Google account is done in Google's own settings: on Android, open Settings → Google → Manage your Google Account → Personal info. Google limits which addresses can be changed and guides you through verification.

If you want future payments to come from a completely different Google account, let the current subscription run to its renewal date, cancel it under Google Play → Payments and subscriptions, then sign in to Google Play with the other account and buy again in Companion. Check the current Premium price in the app before you do this.

How to Change Contact Details on Your IPTV Subscription

Your IPTV Free Trial subscription is managed over WhatsApp, not through an email login. Your playlist details are:

• Server URL: the address of the IPTV server
• Username: your unique username
• Password: your unique password

To update the contact details or WhatsApp number linked to your subscription, message support on WhatsApp from the number you used to sign up. Changing contact details does not change your playlist login, so TiviMate keeps working without any changes on the TV.

TiviMate Account URL (Server URL)

When people talk about a "TiviMate URL" they usually mean the Xtream Codes Server URL from their IPTV provider. It is entered in TiviMate under Add playlist → Xtream Codes. If the URL changes, edit the playlist in Settings → Playlists rather than deleting it, so your favourites and channel order are kept. If you are unsure which URL is current, ask your provider; IPTV Free Trial support is available on WhatsApp 24/7.

Moving TiviMate to a New Device After an Email Change

Changing devices and changing email often happen together. A clean order is:

1. Install TiviMate on the new device. Firestick owners can use our step-by-step Downloader install.
2. Add your IPTV playlist with the Server URL, Username and Password.
3. Sign in to Premium with your updated TiviMate login.
4. In Companion, remove any old device you no longer use so it does not count towards the five-device limit.

More device-by-device help is in our IPTV installation guides.

Which Email Controls What

Keeping Your Account Details Safe

• Use an email you will keep. A work or school address can disappear when you change jobs, taking password resets with it.
• Do not share your TiviMate login widely. Every TV that signs in uses one of the five Premium device slots.
• Keep your IPTV login private. Anyone with your Server URL, Username and Password can use your connections, which can trigger connection-limit errors on your own TVs.
• Save your WhatsApp activation message. It holds your playlist details, so you can set up a new device without waiting for support.

Troubleshooting Login Problems

• Premium disappeared after the change: sign out of Premium on the TV and sign in again with the new details, then restart TiviMate.
• Forgotten TiviMate password: use the password reset in Companion, which sends a link to the email on the account.
• No access to the old email: contact the TiviMate developer's support and explain the situation; have your Google Play order number ready as proof of purchase.
• Channels stopped loading: that is a playlist issue, not an email issue. See what to do when TiviMate stops loading channels.

Still setting things up? You can test TiviMate with real channels before paying by requesting a no-card 24-hour IPTV trial.