Last updated: October 2026
Start with the free 24-hour trial; your first paid plan then carries a 7-day money-back guarantee. Please read the following policy carefully before subscribing to our service.
Free 24-Hour Trial First
We strongly recommend all customers use our free 24-hour trial before purchasing. It needs no card and no payment, so you can test the channels, the picture and your app on your own TV and internet before you buy.
7-Day Money-Back Guarantee
Your first purchase is covered by a 7-day money-back guarantee, counted from the date of payment. If you report a service problem within those 7 days (for example channels not loading or the service not connecting) and our support team cannot fix it, we refund the full amount you paid.
How to Ask
Send us a WhatsApp message (or email hello@iptvfreetrial2026.tv) within 7 days of payment, describing the problem and your payment date. Our 24/7 support team will try to fix it first; if it cannot be fixed, we process the full refund to your original payment method.
Exclusions
The guarantee does not cover: requests made more than 7 days after payment; purchases after your first, including a new plan bought when a term ends; a second refund request; accounts in breach of our Terms of Service or Acceptable Use Policy; "change of mind"; or problems caused by your device, app setup, or local internet/ISP issues outside of our control.
No Automatic Renewal
Every plan is prepaid for a fixed term and does not renew automatically. When the term ends, access stops unless you choose to buy a new plan, so there is nothing to cancel and nothing is charged without your instruction. There is no customer dashboard: everything is handled in the WhatsApp chat.
Questions about a refund? Contact our support team via the contact page and we will respond within 24 hours.